What clients say about Marie Stopes International
People tell us that they value the care they received from our dedicated team. We have ensured that the service is designed around our client’s convenience and that a visit to one of our centres is as stress free as possible.
Everyone who comes to a Marie Stopes International Centre is asked to complete a customer satisfaction questionnaire, where they can tell us their views of on our service.
We value these comments as they let us know if we are doing well and also if there are areas where we might need to make improvements. Here are some things clients who have had their abortion with us have said.
"I found the care and support received from the nurse was perfect and they all need to know how well they do their jobs. I felt they all really care for their patients – it’s not just a job to them. Thank you so much."
"It was the worst thing and decision I have had to make in my life, especially being married with 2 children but with the support and care received it did make things easier. Would recommend to others."
“I was so impressed with the clinic from start to finish from doctors to nurses; they were all so friendly and charming which was so important to me coming from Ireland to the UK. Bring on abortion clinics in Ireland, its crazy we don’t allow abortion there. Thank you so much.”
"Excellent service from initial phone enquiry to leaving after treatment. Lovely caring staff - thank you!"
"From start to finish I was overwhelmed by the care and support I received. Every single person made me feel comfortable. I wouldn't change a thing. A huge thank you, especially as it was such a personal thing."
"You made me feel comfortable. I was very upset about the whole thing and now I feel so relieved. Thank you so much for everything - the staff here are amazing."
"I would just like to comment on the excellent service. I have been well looked after from my first phone call through to being in the recovery room. The staff have treated me as an individual, been friendly, smiley and very caring. They have made a very unpleasant and upsetting situation easier just by being the way they are. I couldn't have asked for more. Thank you to everyone."